Services
SRE & Managed services
Ensono Digital's cloud-native managed service offering is available to our consultancy clients. We give you long term peace of mind over your systems’ availability, reliability and performance.
But our engagements run deeper than that. We will continue to work hand in hand with your teams, to add value to your platform, maintaining, improving and enhancing your proposition. And with Ensono Digital focused on providing support and maintenance, your in-house team can focus on your business.
What we offer
What we offer
What we deliver
- 3rd and 4th line support in UK working hours
- Incident and Problem Management - when something fails we will resolve it in line with the business priorities and service tiers we have agreed with you up front
- Proactive Maintenance – we focus on optimising the availability, reliability and security of your platforms to continue to deliver you the highest possible return on investment
- Small Works - we offer a limited preferential rate card to all our Managed Services customers to deliver continuous improvement of our platform and regular, incremental business change
- Gold and Silver Tier customer services - on-call incident management support between 0800 and 1800
Why our customers choose us
- The depth of our domain knowledge covering delivery and operation of cloud-native applications, and the experience and expertise required to run a best-in-class cloud-native operating model
- Our skill set. Where our customers often have limited skill sets in house to operate solutions - such as Azure, AWS, or GCP - and leverage ongoing benefits from cloud- native technologies - such as Kubernetes and Functions-as-a-Service – we provide the skill sets with a light touch, low risk model
- Our pricing model. Unlike other managed service providers, we don’t price our offering based on a number of virtual machines or end-user devices. We know that, in an auto-scaling containerised or serverless environment there is no meaningful way of counting virtual machines, and for a hyper-scale service pricing by end-user numbers is prohibitively expensive
Delivering managed services for:
Managed services challenges
Manage technology and talent risk
Managing technology and talent risk in-house can prove expensive; we have the resources to mitigate and manage them for you.
Reduce total cost of ownership
Maintaining a skilled high-performing team comes with hidden costs, Managed Services offers you peace of mind that technology operations comes in at a fixed monthly fee.
See value faster
Being able to predict cost and reduce risk allows value to be realised from the service sooner.
Reliability as a service
We implement Google's Site Reliability Engineering practices to focus the efforts of Managed Services on engineering for success rather than recovery from failure.
Access to specialists
Our Small Works and Preferential Rate cards are backed by the same consultants delivering award winning solutions for our clients, no matter the challenge we can help you meet it through Managed Services.
SRE & Managed services
benefits
We manage the risk
Contract your Managed Services to Ensono Digital and you transfer your operational and technical risk to us, and our safe, expert hands.
Bring forward your ROI
Reduce your day-to-day service operation costs - and risk- by contracting Ensono Digital Managed Services and the investment you have made in your digital transformation will start returning even sooner.
Lower your TCO
Cloud-native technology has predominately moved to operational expenditure but when you contract Ensono Digital Managed Services you will inevitably reduce the total cost of managing your service, as compared to hiring and maintaining a team in house.
Success story
What our customers say
Next Service
Intelligent services
As much as 90% of the data businesses gather is unstructured, unreadable, unmanageable and, therefore, largely unused.
We help organisations transform unstructured digital content into searchable data through the use of Artificial Intelligence (AI). We help our clients to use data to drive the strategic and operational decisions that are essential for business success.
Digital transformation strategy
Ensono Digital provide technology strategy and architecture to support businesses in defining and delivering Digital Transformation Strategy.
We help organisations demonstrate the role that modern technical initiatives can play in accelerating better business outcomes, and help you gain essential buy in and commitment to your approach.
News & Views
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